Last updated: September 2026
Information we collect
When you contact Euvera, plan a journey or submit a review, we may collect contact details, travel preferences, intended destinations, timing and the information you choose to provide in your message.
Please do not send passport scans, bank statements, payment-card details or other sensitive documents through ordinary public website forms. If documents are required for a service, Euvera will provide an appropriate process.
How we use information
We use information to respond to enquiries, plan and provide requested travel services, manage customer relationships, improve our website and services, prevent misuse, and meet applicable legal or regulatory obligations.
Suppliers and service providers
Where necessary to provide a service, information may be shared with appropriate travel suppliers, technology providers, professional advisers or authorised partners. We aim to limit sharing to what is reasonably necessary for the relevant purpose.
Reviews
Reviews submitted through the website are moderated before publication. Email addresses submitted with reviews are not displayed publicly. Euvera may verify that a reviewer used a Euvera service before marking a review as verified.
Cookies and analytics
The website may use essential cookies and, when configured, analytics tools to understand site usage. Any optional analytics or marketing technologies should be configured in line with applicable consent requirements.
Retention and security
We retain information only for as long as reasonably necessary for the relevant service, record-keeping, dispute-resolution or legal purpose. We use administrative and technical safeguards appropriate to the information we hold.
Your choices
You may contact Euvera to ask about personal information you have provided, request corrections or raise a privacy concern, subject to applicable law and legitimate record-retention requirements.
Contact
Privacy enquiries: contactus@euveratravels.com.